FAQs

How do I make a purchase?
Shopping at SHASHAS is easy: Browse the website to find what you like. Once you have found an item, choose your size and click on the ‘ADD TO CART’ button on the product page. Review the items in your shopping bag by clicking the ‘SHOPPING CART’ link at the top of the page. You may add or remove any items before checking out. Click on ‘PROCEED TO PURCHASE’ to complete your order. Once your order is placed, please share your bank deposit slip on +92-330-7427427 (whatsapp) for order confirmation, once your payment has been received by us we will initiate your order process. 

How can I get your outfits in custom measurements
Most of our outfits are made to order, hence can be customized not only in measurements but in colours too. Please reach us on on whatsapp or mention your requirements in the text block provided on the each product page.

How long does delivery take and how much will it cost?
We ship online orders for Ready to Wear in 3/5 business days, while Made to Order Luxury-Pret takes up to 4/5 weeks and Made to Order Formals takes up to 8/10 weeks. Please add 5/7 business days for the shipment of international orders. 

Which countries do we ship to?
We ship globally, except for India & Isreal.

Do you have card/ cash on delivery available?
No, we don’t have COD available at the moment.
 
Are the colors of items shown on the website accurate?
Our team has made every possible effort to display the colors of the items as accurately as possible. However, there may appear some difference between the actual color and what you see on your screen. We cannot guarantee that display color on the screen will be completely accurate as computer monitors and screens of electronic devices vary.